Srivastava M. Role of Customer Engagement in Customer Loyalty for Retail Service Brands: Customer Orientation of Salesperson as a Mediator. ijom [Internet]. 2019 Nov. 30 [cited 2025 Oct. 29];49(11):7-19. Available from: https://www.indianjournalofentrepreneurship.com/index.php/ijom/article/view/148273